Problems with the process motor gearbox may cause the printhead to be stuck in a tilted position or not to tilt properly over the CAM.

Xerox c2424 System Error Codes

Follow the troubleshooting using this step-by-step process. This will ensure that your troubleshooting is perfect, and you easily identify the real cause of the issue. You can then easily work to eliminate and rectify the issue.

Step-by-Step Troubleshooting

1. Reboot the system. (Step 1)

– Issue Resolved (Yes/No). If no, continue to Step 2.

2. Check if the printhead lock arms are rotating correctly?

– Issue Resolved (Yes/No). If no, continue to Step 3.

3. Replace or repair the lock arms.

– Issue Resolved (Yes/No). If no, continue to Step 4.

4. Check if there is any ink that has gotten around the printhead? Make sure to clean the printhead.

– Issue Resolved (Yes/No). If no, continue to Step 5.

5. Check the machine for any obstructions or damage to the gearbox. Make sure the gears are properly aligned. Verify that the drive shaft and process shaft are in their correct positions.

– Issue Resolved (Yes/No). If no, continue to Step 6.

6. Check that the headtilt knob engages. The headtilt can be manually adjusted. Verify if the gear is properly engaged?

– Issue Resolved (Yes/No). If no, continue to Step 7.

7. Use service diagnostics to run the Tilt-Axis Drive test.

– Issue Resolved (Yes/No). If no, continue to Step 8.

8. If it did not pass the test, replace the process gearbox.

– Issue Resolved (Yes/No). If no, continue to Step 9.

9. Use service diagnostics to run the Process Motor test.

– Issue Resolved (Yes/No). If no, continue to Step 10.

10. Replace the motor.

– Issue Resolved (Yes/No). If no, continue to Step 11.

11. Use service diagnostics to run the Head Maintenance Wiper Clutch Test.

– Issue Resolved (Yes/No). If no, continue to Step 12.

12. Replace the wiper motor clutch.

– Issue Resolved (Yes/No). If no, continue to Step 13.

13. Use service diagnostics to run the Wiper Drive Test.

– Issue Resolved (Yes/No). If no, continue to Step 14.

14. Run service diagnostics test to do Load Maintenance Clutch Test.

– Issue Resolved (Yes/No). If no, continue to Step 15.

15. Inspect the maintenance drive system to replace any defective parts.

If you follow these step-by-step troubleshooting steps, you can easily identify and fix the issue.

You can visit Xerox if you want to know more about C2424.

Xerox WorkCentre C2424 DADF Error Codes and Replacement

Frequently Asked Questions (FAQs)

What is the meaning of Xerox Workcentre C2424 Error Code?

Xerox Workcenter C2424 gives different error messages that are flashed on the screen. You need to identify from the message the error in the Xerox machine.

Is Xerox Workcenter C2424 sold as new?

The Xerox Workcenter C2424 is no longer sold as new.

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